FAQs

If you have any questions, please check to see if they’re answered below. If you still can’t find the information you’re looking for, then simply get in touch with the Munchkins team and we’ll be happy to help with your enquiry.

 

General

What are the opening times?

We are open 9am to 3:30pm Monday to Friday.

Saturday and Sunday 9am to 12pm.

 

What time is the last admission?

Last admission is 1 hour before closing time. During the week this is 2:30pm. Saturday & Sunday this is 11am.

 

What clothing should my child wear?

We recommend children to wear long trousers and sleeves to minimise the risk of injury with in the play gym.

 

Can adults enter the play frame?

Yes, we encourage parents or other accompanying adults to play with their children and to use the equipment where it is safe to do so. All adults doing this must use reasonable care to avoid damage to the equipment or injury to themselves or others.

 

Do you have onsite parking?

Yes, there is free on-site parking for up to 15 cars plus ample parking in the area.

 

Can I pay by card?

Yes, we accept credit/debit card payments at the café and over the phone for party bookings.

 

How long can we stay and play for?

During busy peak times the maximum stay is 2 hours but during quieter periods this can be extended at the discretion of the Munchkins team.

 

Food & Drink

Do you serve food all day?

Yes, freshly prepared food is served all day.

 

Are we able to bring our own food and drink to Munchkins?

Only food and drink purchased in Munchkins can be consumed. In certain circumstances this is allowed if there is a special dietary need or for baby food.

 

Do you cater for children that have allergies?

We can do this for party bookings with prior notice. We can provide allergy information for all food that we offer.

 

Do you offer free tap water?

Yes, we offer free tap water to adults and children

 

Parties

If we book a party do we have exclusive access to Munchkins?

Yes, all private parties have full exclusive use of Munchkins.

Public parties are held during normal opening times so are not exclusive.

Please see our party packages for further information.

 

Once a party is finished, can children stay and play?

No. The party fee paid is for a 2 hour party only. There may a private party following on so all party guests must leave the premises to give the next party exclusive access also.